Registry or SAP_DBTech information is available, but software is not complete

Problem :

SWPM shows error when installing Content Server

Error :

An error occurred while processing option Generic Options > SAP Content Server > SAP Content Server and SAP Cache Server

(Last error reported by the step: The system is inconsistent. Registry or SAP_DBTech information is available, but software is not complete).

In "sapinst.log" file, the error is like:

ERROR 2021-10-07 14:06:29.201 (xxx\Administrator) id=dbmodada.systeminconsistent errno=MDB-07057 The system is inconsistent.

Registry or SAP_DBTech information is available, but software is not complete

Solution:

Solution is suitable for that when you want to uninstall old MaxDB and then, install a new MAXDB Instance

Windows -

1. Uninstall MaxDB as following note.

2. Delete C:\sapdb directory

3. Double check if OS registry key"SAP DBTEch"  is deleted. If it isn't, delete it.

HKEY_LOCAL_MACHINE > SOFTWARE > SAP >SAP DBTEch

4. Reboot OS.

5. Try again with the MaxDB installation.

Linux -

1. Uninstall MaxDB as following note.

2. Rename the directories

/usr/spool/sql

/etc/opt/sdb

3. Reboot OS.

4. Try again with the MaxDB installation.